The Problem: The Gap in Digital Use

Organisations invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a efficient implementation. But, difficulty, frequent updates, and lack of intuitive guidance often result in a "Digital Adoption Gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to confusion and increased reliance on technical support.


• Workarounds: Users avoid standard SAP processes, which results in inaccurate entries, regulatory problems, and delays.

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• Training Gaps: Classroom-based learning is easily lost, leaving staff unsupported when they are working.


• Underutilised Investment: The full value of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Help with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, bridges the user experience gap. It integrates with your SAP systems to deliver on-screen assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every user, regardless of experience level, can work confidently from the outset.